Marketing Administrator for Renowned Restaurant Chain - Kreasi Kopi Jaya

Join Kreasi Kopi Jaya, a leading name in Indonesia’s vibrant F&B industry, as a Marketing Administrator in our Surabaya branch. This is a unique opportunity to blend your administrative expertise with creative marketing strategies to drive customer engagement and boost sales. In this role, you’ll work closely with our marketing team to manage campaigns, coordinate events, and ensure seamless execution of promotional activities. With a focus on enhancing customer experience, you’ll be at the heart of our efforts to make Kreasi Kopi Jaya the go-to destination for coffee enthusiasts in Surabaya.

At Kreasi Kopi Jaya, we pride ourselves on our commitment to quality and innovation. As a Marketing Administrator, you’ll have the chance to contribute to our ongoing success by leveraging your skills in event planning, social media management, and customer relationship building. Our Surabaya branch is a dynamic environment where creativity and hard work go hand in hand, making it the perfect place for you to grow and thrive.

📋 Tanggung Jawab Pekerjaan

• Manage and execute marketing campaigns, including social media promotions, email marketing, and event planning.
• Coordinate with vendors and partners to ensure smooth execution of promotional events and activities.
• Assist in creating and maintaining marketing materials, such as brochures, flyers, and digital content.
• Monitor and analyze marketing performance using tools like Google Analytics and social media insights.
• Handle customer inquiries and feedback, ensuring a high level of customer satisfaction.
• Support the marketing team in preparing reports and presentations for internal and external stakeholders.
• Maintain accurate records of all marketing activities and customer interactions.
• Stay updated with the latest trends and best practices in digital marketing and customer engagement.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Minimum of 2 years of experience in marketing administration or a similar role.
• Proficient in using marketing software such as Hootsuite, Mailchimp, and Google Analytics.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Familiarity with event planning and customer relationship management (CRM) tools.
• Ability to work well in a fast-paced, dynamic environment.
• Fluency in both written and spoken Indonesian.

🛠️ Keahlian

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